Rusty, your question is exactly one of the issues I am talking about. Why are you coming here to ask and just getting frustrated? You paid your dealer good money for your keyboard. Instead of getting frustrated because other Audya owners don't know the answer - or won't say. Get on the phone to your retailer and ask them.

My father is a Ketron retailer and if one of his customers asks a question like this he will sit down at the showroom Audya and work it out. If he can't work it out he will email me and if I don't know I will ask the factory.

Should be exactly the same for you and it shouldn't take more than a couple of days to get to the bottom of it.

Nightlife - wow..max respect for you, but honestly you should never have had to go down that route when the keyboard is under warranty. If you had been our customer we would have either sent an engineer out to you or replaced the keyboard with a new one. Again you paid your money to get that level of support.