I have had my Audya 5 for about two mounths now and have had no isues yet. I play it daily and leave it turned on most of the day. I hope it stays that way. Had it out about five or six times so it has been bounced around a bit but I transport is as gently as I can. I hate to have to worry about the build quallity of it so I'm going to insure it and put it through its pace's. I think if I had problems from the begining like Tony and Skude have had I would try demanding a new unit. If that don't work, file suit. Or you could always take a little trip to the factory and poor a 55 gallon drum of whoop-ass on em if they don't comply.