so 3 weeks later, no reply from Ketron Italy
i sent them 2 emails

it is absolutely RIDICULOUS that any company does not reply to emails.

Ketron Italy customer support is not Horrendous,
it is Non-Existent

why have the "Contact" section on your website if you're just going to ignore it?

i have spent approx. $10,000 in Ketron gear

i think i deserve better customer service than this

do i have to fly to Italy to get a response?