If parts are going to be a problem - should it not be a precondition that anyone taking up a dealership should stock parts. If the profit margins are so low has is suggested selling Ketron then I can well see that a dealer might not want to do this. There are also the low volume sales of Ketron Audya which will dictate the stocking of spares. Certainly it isn’t working, the USA hasn’t got any Audya parts that’s for sure. With regard to the language misunderstanding, since 83 countries in the World speak English you would think there would be someone in a company selling worldwide that had a good understand of English. When you are trying to explain to someone something technical and it is misinterpreted it can be risky, this can be seen in manuals that have been translate badly because thinks are back to front, look at the T2 in the song book “My Way” “The Way That I Do It” I think it was - there are many other parallels in the T2. One press of a button because of ambiguity and bang goes you files or a reload process, and don’t turn off whilst the KB is uploading the wrong way round and no sound from the left speaker is the order of the day. When I get email back from the factory I need to read between the lines and it’s still doesn’t make any sense. I don’t know why someone in the UK can’t take this kind of business on. In 10 years time there won’t be KBs like this, things will all be PC driven, much simpler or thy will be like MS.