Originally posted by Jimgansett:
Well, if you have read my posts, you know that Ketron Italy has not helped me with my SD3 problem in over two years. Ted and AJ couldn't help me, so much for the distributor end of things, but at least they tried. Ketron Italy has answered me twice in 2 years and over 35 seperate communications (between myself and the distributor and Ketron Italy) each time asking me to restate the problem (which further makes me believe they never really took it seriously) and never getting back an answer. While I love the sounds of the SD3, I stand by my experiences with Ketron, and my own opinions, and state that as far as I am concerned, Ketron Italy customer service is terrible, products seem to be released before thoroughly alpha and beta tested (see Audya problems). It's really too bad because their sounds are, in my opinion, the best. Too bad they are killing whatever good will they had.
Jim,
I take it from that you will not be trading your SD3 in for a new Audya, or have you been seduced by those live drums and you will fall for it. Another Ketron customer with no repeat business. Eventually they run out of customers! TWD it's not just me that has the gripes. There is a common denominator here.
KxxxxxN BTW those are not kisses.
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