TWD,

I have come to the conclusion that all Ketron dealers accept that this is the way Ketron behave. And how they behave is not just perceive by me but many others, as on a scale of 1 to 10, 1 for communication, Marecello is a victim of is circumstances. According the Skude I would think he would give a 0 for service and spares, but according to you that is down to the dealer and in his case Frank Audioworks, Ketron are not to blame for Skude’s dilemma in any way shape or form. I might agree with you on that one. Frank might come back and say he did all he could for Skude and its Ketron fault, but Ketron could take the bull by the horns and bypass Frank to have a happy customer, do Ketron have the stomach for that because it didn’t happen and Skude has still got a Friday made Audya. You must admit the Ketron have surpassed themselves on the Audya I know of no other parallel bit of equipment that I have ever purchased that has been such a disappointment, mine work OK now but I think I am lucky like DonM, mind you it’s not always been like that, this is my second KB. I don’t have an answer for anyone on this one and neither have you, the live drums may sound good but even they are wearing a bit thin now. You must be at least a little embarrassed about the whole thing, if you are not I am lost for words. Even excuses are in short supply now! Anyway you said you don't look at Ketron SZ anymore and hear you are guns blazing and back in the thick of it, you are concerned that why your back, peeping!
Tony


[This message has been edited by Tony Hughes (edited 07-03-2010).]