Personally I don't think its a problem with the age or version of the motherboard as 90% of our Audya users in the UK upgraded and 100% of them without problems. We had the first shipment of Audya's internationally (well before the USA) and so they will predate yours. There have been no real changes with hardware anyway except for the introduction of the Supersolo RAM slots and some very minor component changes that will not affect software.

Lets hope your techy can help. But you have the official numbers to call if you need to.