Ok. I'm getting very frustrated.

I called TC Helicon, and I walked through the whole thing with the tech. I know now exactly how it should be set up on their side.

I have two different modes ready to go. 1 preset for receiving the midi files exact track info, and the other for receiving the chord I'm playing on the keyboard.

So that's ready.

Now the problem is on the SD1 side.

First of all, I still have NO idea what to switch on the keyboard for it to recognize the midi track.

I went into the midi tx page, I did numerous things. I changed the left and right both to "5" which is the channel it's receiving on, and although in the chord mode where it's recognizing the keyboard I had limited success, (it only recognizes the chord change on lower keyboard notes, like below middle C. This is not good enough either, I want it to recognize ANY chord across the whole thing. I'm pretty well ALWAYS in pianist mode.)

So in any case, I changed the left and right to 5, tried the global to 5, vocalizer to 5, switched the bass channel over to the right to -- since it already said 5, tried master keyboard, user 1. etc.

I've made sure the track was in the midi file saying 5, i scrolled between vocalizer, voice, velocity up and down, etc.

Can you see how frustrating this is? NONE of these things work. I cannot get it to "see" the notes. I sing through the vocalizer and I get no harmony.

The biggest problem here is that the SD1 manual gives you almost no useful information when dealing with the pages on midi and how to use the selections.

Quite frankly, it's really not fair that us SD1 owners are not given access to complete and comprehensive information regarding ALL aspects of the SD1. It's not that it's a simple tool to figure on our own. I'm not particularly computer inclined, and trying to figure some of this technobabble on my own is very frustrating. It's simply too difficult.

At this point I have rented this vocalizer for two weeks, and I haven't been able to use it once. I would strongly appreciate a phone call from you AJ. At this point I think I deserve a few minutes of your time to help walk me through everything I need to do from the SD1 end. I have it all set up and ready to go.

I left my number when I last called you, but in case you don't have it, 647-436-0454.

Please get in touch with me. Thank you.

Kendall