I recently purchased the plextor pxm402u. i am well pleased with the video conversions i have done with my old vhs tapes. only 3 problems i have noticed with this product.

1) When converting i seem to be getting white dots at the top & around the screen??

2) Sometimes a loss in sound having to reboot the pc to get it back??

3) When losing the software sometimes it wont open again hence rebooting the pc once again??

If anyone knows how to cure these i woould be even more of a happy chap with this product than i am now ;-) Thanks Lordzauron